At The Sanctuary, we are committed to providing a calm, professional, and seamless experience for every client. Please review our policies before booking your appointment.
A no-show is defined as:
Arriving more than 15 minutes late, or
Failing to attend your appointment without prior notice
Policy:
No-shows will be charged 100% of the service fee
Repeated no-shows may result in restrictions on future bookings
A no-show is defined as:
Arriving more than 15 minutes late, or
Failing to attend your appointment without prior notice
Policy:
No-shows will be charged 100% of the service fee
Repeated no-shows may result in restrictions on future bookings
A minimum of 48 hours’ notice is required for all cancellations or rescheduling
Cancellations made within 48 hours will incur a 100% late cancellation fee
Same-day cancellations may be treated as a no-show at management’s discretion
Full payment is required at the end of your appointment
We accept:
Card
Cash
Gift Vouchers
By booking with The Sanctuary, you:
Acknowledge and agree to all policies listed above
Help us maintain the highest level of service and care for every client
Thank you for choosing The Sanctuary — a space designed for your relaxation, healing, and balance.